Company initiative to optimize service quality of record center
operations propels it up the ranks of technology innovators
MONARCH BEACH, Calif.--(BUSINESS WIRE)--Sep. 15, 2009--
Iron
Mountain Incorporated (NYSE: IRM), the global leader in information
protection and storage services, today announced that it ranked No. 55
on the 2009 InformationWeek
500, a listing of the nation's most innovative users of information
technology. The ranking was revealed last night at a gala awards
ceremony at the InformationWeek 500 Conference.
“We are excited to be ranked in the InformationWeek 500 for the
seventh consecutive year, and it is especially gratifying to have placed
so high on this year’s prestigious list,” said
William
Brown
, chief information officer at Iron Mountain. “We are committed
to providing our customers with the most advanced solutions for
information protection and storage. This means taking a hard look at our
own internal processes for opportunities to innovate and improve. Our
Records Center Optimization Program is a prime example. It has improved
our technology, our infrastructure and, ultimately, our service to
customers.”
Iron Mountain’s newly-launched Record Center Optimization Program uses
labor and performance data to optimize the service quality of its record
center operations. Access to the operational data comes via a new suite
of self-service reports developed by Iron Mountain utilizing its
business intelligence system. To provide supervisors with the right
insights, the system extracts key information from several sources
including the company’s records inventory and transaction system, its
employee time and attendance system, as well as a database of
facility-specific engineered metrics for completing activities within a
records center like shelving a new box. The technology then synthesizes
the data into a set of reports and forecasts, allowing managers to
assign employees where they’re needed most and to make customer
deliveries more quickly and accurately.
“For over 20 years, the InformationWeek 500 has honored the most
innovative users of business technology,” said InformationWeek
Editor-in-Chief
Rob Preston
. “Year after year, InformationWeek
500 companies harness technology to improve efficiency, boost
productivity, drive revenue, and establish a competitive advantage. We
applaud this year’s winners, and the CIOs and other executives whose
ingenuity and risk taking are at the center of business technology
innovation.”
InformationWeek identifies and honors the nation's most
innovative users of information technology with its annual 500 listing,
now in its 21st year, and also tracks the technology, strategies,
investments and administrative practices of America’s best-known
companies. Top winners have included: Conway, National Semiconductor,
Kimberly-Clark, Hilton Hotels and Unum. The InformationWeek 500
rankings are unique among corporate rankings as it spotlights the power
of innovation in information technology, rather than simply identifying
the biggest IT spenders.
About Iron Mountain
Iron
Mountain Incorporated (NYSE: IRM) helps organizations around the world
reduce the costs and risks associated with information protection and
storage. The Company offers comprehensive records management and data
protection solutions, along with the expertise and experience to address
complex information challenges such as rising storage costs, litigation,
regulatory compliance and disaster recovery. Founded in 1951, Iron
Mountain is a trusted partner to more than 120,000 corporate clients
throughout North America, Europe, Latin American and Asia Pacific. For
more information, visit the Company's Web site at www.ironmountain.com.
About InformationWeek Business
Technology Network
(http://www.informationweek.com/)
The
InformationWeek Business Technology Network provides IT
executives with unique analysis and tools that parallel their work flow
– from the defining and framing of objectives through to the evaluation
and recommendation of solutions. Anchored by InformationWeek, the
multimedia powerhouse that looks across the enterprise, the network
scales across the most critical technology categories with online
properties like DarkReading.com (security), IntelligentEnterprise.com
(application architecture), Network Computing (networking and
communications) and PlugintotheCloud.com (cloud computing). The network
also provides focused content for key IT targets such as CIOs,
developers and SMBs with Dr. Dobb’s InformationWeek Global CIO
and bMighty.com, as well as vital vertical industries with InformationWeek
Financial Services, Government and Healthcare. With content at the
nucleus of our information distribution strategy, IT professionals turn
to our network of expert voices, research and communities to stay
informed, get advice, and research technologies to make strategic
business decisions.
About TechWeb
(http://www.techweb.com/aboutus)
TechWeb,
the global leader in business technology media, is an innovative
business focused on serving the needs of technology decision-makers and
marketers worldwide. TechWeb produces the most respected and consumed
media brands in the business technology market. Today, more than 13.3
million* business technology professionals actively engage in our
communities created around our global face-to-face events Interop, Web
2.0, Black Hat and VoiceCon; online resources such as the
InformationWeek.com, Light Reading, Intelligent Enterprise, bMighty.com,
and Advanced Trading; and the market leading, award-winning
InformationWeek and Wall Street & Technology magazines. TechWeb also
provides end-to-end services ranging from next-generation performance
marketing, integrated media, market research, and analyst services.
TechWeb is a division of United Business Media, a global provider of
news distribution and specialist information services with a market
capitalization of more than $2.5 billion.
*13.3 million business decision-makers: based on # of monthly
connections across TechWeb brands.
Source: Iron Mountain Incorporated
Press Contact for InformationWeek:
Ellen
Asuncion, 949-223-3622
Senior Marketing Manager
easuncion@techweb.com
or
Press
Contact for Iron Mountain:
Dan O'Neill, 617-535-2966
Senior
PR Manager, Corporate Communications
dan.oneill@ironmountain.com