Iron Mountain's Accutrac Gives Organizations Easy, Powerful Solution to Manage Entire Records Inventory Regardless of Format or Location

November 17, 2009

Latest release of records management software allows for centralized, web-based management of records

BOSTON--(BUSINESS WIRE)--Nov. 17, 2009-- Companies struggle to manage the physical and digital records spread across their organization in a consistent manner so that they are compliant with data laws and easily accessible for litigation. This is the finding of a recent Iron Mountain survey of 2,000 companies that revealed that approximately one in three have inconsistent processes for retrieving records. This inconsistency and lack of control over records leaves organizations vulnerable to the costly fines, penalties and brand damage that often results from non-compliance with legal and regulatory mandates.

Recognizing this challenge, Iron Mountain Incorporated (NYSE: IRM), the global leader in information protection and storage services, has delivered a more powerful version of its Accutrac records management software to help organizations take greater control of their records. Accutrac lets organizations track, manage and apply consistent retention policies to their records, whether they are located in company file rooms and servers or stored offsite with a vendor, through a single system.

“Accutrac has helped streamline our records management process and increase efficiencies,” said Florence Mele , assistant vice president of Records Management for T. Rowe Price. “Centralized access to our onsite records and our Iron Mountain inventory from one system saves time, while the ability to consistently apply retention to records, wherever they reside, helps us to more effectively meet compliance obligations. Iron Mountain has worked collaboratively with us to seek and implement enhancements to Accutrac that ensure optimization of our business processes and support our compliance with record retention regulations.”

Available now, the new version of Accutrac gives organizations more centralized control of their records inventory, promoting a more consistent approach to records management, while adding capabilities to improve the overall user experience. Accutrac offers a new Web interface to Iron Mountain Web Services so customers can request records be picked up, order the retrieval of offsite records, and perform other transactions, directly through Accutrac. This eliminates redundant data entry and ensures greater compliance across the entire records lifecycle.

Along with the new Web interface, Accutrac now offers:

  • Increased compliance and litigation readiness through a records retention and hold workflow system, providing clear and detailed audit trails;
  • Extensive search capabilities, enabling organizations to build complex queries, retain search definitions, and utilize full-text searching, as well as support for a tree-structured hierarchy of records that can search user-defined workspaces through quick, single view access;
  • Improved security for organizations, offering role-based security and access permissions for easier administration of detailed security and data access settings;
  • Greater flexibility for customization, allowing for customer-defined toolbars that easily map to internal processes and fully configurable data entry screens for each item type (e.g., email or physical records).

Through a strategic partnership and integration with IBM® InfoSphere Enterprise Records, Accutrac gives companies one place to view and manage their electronic data as well as their physical records. This single view into records enables companies to more easily apply consistent records management policies, a critical practice for ensuring regulatory compliance and quick access to records across the organization.

Additionally, Accutrac has expanded integration with Microsoft® Office Outlook® to allow users to “drag and drop” their email records directly from Outlook into Accutrac. Users can also now make records retrieval requests to Iron Mountain directly through Outlook, streamlining their records management workflow for their entire inventory.

Accutrac is also a Department of Defense (DoD) 5015.2-certified application, enabling organizations that work with the federal government to meet legal and regulatory requirements for managing federal records from creation to destruction. Accutrac provides compliant, customized workflows for classifying and indexing federal records for retention and, when needed, disposition to help prevent incidents of regulatory non-compliance.

“Our customers all share a common set of challenges in managing their information, regardless of their size or industry,” said Chris Churchill , vice president of Document Management Solutions for Iron Mountain. “They all must meet complex records management obligations such as improving records and information access, retention management, compliance and litigation preparedness. With Accutrac, we give them a unified records management solution that is easily deployed and can integrate with their existing information management investments – both physical and electronic – to solve these challenges, ensuring compliance while reducing both costs and risk.”

Accutrac is an integral part of Iron Mountain’s Document Management Solutions, a comprehensive, fully integrated information management program that enables complete visibility and timely access to all of an organization’s records – regardless of their format (paper, electronic, etc.) or location in the organization. These services deliver enhanced access and control that speed business processes and decision-making, improve customer service and support compliance requirements.

About Iron Mountain

Iron Mountain Incorporated (NYSE: IRM) helps organizations around the world reduce the costs and risks associated with information protection and storage. The Company offers comprehensive records management and data protection solutions, along with the expertise and experience to address complex information challenges such as rising storage costs, litigation, regulatory compliance and disaster recovery. Founded in 1951, Iron Mountain is a trusted partner to more than 140,000 corporate clients throughout North America, Europe, Latin American and Asia Pacific. For more information, visit the Company's Web site at www.ironmountain.com.

Source: Iron Mountain Incorporated

Iron Mountain
Christian T. Potts, 617-535-8721
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