Company finishes 47th on 2011 InformationWeek 500 for transportation
program that produced improved customer experience and significant cost
savings
MONARCH BEACH, Calif., Sep 14, 2011 (BUSINESS WIRE) --
Iron
Mountain Incorporated (NYSE: IRM), the information management
company, has ranked 47th on the 2011 InformationWeek 500 - a list
of the top technology innovators in the U.S. - for a project to improve
the performance of its North American truck fleet. The annual list was
revealed last night at a gala awards ceremony at the InformationWeek
500 Conference taking place at the St. Regis Monarch Beach Resort, Dana
Point, Calif.
"We're honored to be ranked in the InformationWeek 500 for the
ninth consecutive year and thrilled to be recognized in the top 100,"
said Tasos Tsolakis, executive vice president and chief information and
global services officer at Iron Mountain. "Our transportation
performance optimization project was a major initiative for the entire
organization, combining the strengths of our IT and operations teams.
This ranking underscores our commitment to using technology to better
run our business and improve our customer experience."
In 2010, Iron Mountain's IT, transportation and operations teams set out
to improve the way the company delivers its information
management services to customers in North America, specifically
through its transportation operations. With more than 2,700 vehicles
making hundreds of thousands of daily deliveries and pickups, this
cross-functional team had to account for driver routes influenced by
traffic, weather, time of day, delivery size - even how an Iron Mountain
courier exits a vehicle or picks up a box of customer materials.
Additionally, the team had to find a way to integrate six databases used
to track service level metrics and courier performance data. The
anticipated outcome would be real-time reporting that would enable
transportation supervisors to plan more efficient courier routes, and,
as a result, deliver better service levels to customers and cost savings
for Iron Mountain. While the IT team solved the data integration issue,
the field observation team accompanied couriers on routes to gain a
better understanding of vehicle and driver-specific variables to help
engineer optimal courier practices.
As a result, now planners can now account for customer location,
delivery volumes and other variables that influence courier performance
and service delivery. In just two quarters after its launch, the
initiative realized significant cost savings and improved delivery times
for customers by eight percent, while allowing transportation
supervisors to gain better understanding of where performance
improvement and route optimization opportunities could be found.
"For 23 years, the InformationWeek 500 has chronicled and honored
the most innovative users of business technology," said InformationWeek
Editor In Chief Rob Preston. "In this day and age, however, being
innovative isn't enough. Companies and their IT organizations need to
innovate faster than ever before to stay a step or two ahead of their
customers, partners, and competitors. This year's ranking placed special
emphasis on those high-octane business technology innovators."
InformationWeek identifies and honors the nation's most
innovative users of information technology with its annual 500 listing,
and also tracks the technology, strategies, investments and
administrative practices of America's best-known companies. Top winners
have included: The Vanguard Group, CME Group, Conway, National
Semiconductor, Kimberly-Clark, Hilton Hotels and Unum. The InformationWeek
500 rankings are unique among corporate rankings as it spotlights the
power of innovation in information technology, rather than simply
identifying the biggest IT spenders.
Additional details on the InformationWeek 500 can be found online
at www.informationweek.com/iw500/.
About Iron Mountain
Iron Mountain Incorporated (NYSE: IRM) provides information management
services that help organizations lower the costs, risks and
inefficiencies of managing their physical and digital data. The
company's solutions enable customers to protect and better use their
information--regardless of its format, location or lifecycle stage--so
they can optimize their business and ensure proper recovery, compliance
and discovery. Founded in 1951, Iron Mountain manages billions of
information assets, including business records, electronic files,
medical data, emails and more for organizations around the world. Visit www.ironmountain.com
or follow the company on Twitter @IronMountain
for more information.
About InformationWeek Business Technology Network (http://www.informationweek.com/)
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SOURCE: Iron Mountain Incorporated
Press Contact for InformationWeek:
Winnie Ng Schuchman, 631-406-6507
Vice President, Marketing
wng@techweb.com
or
Press Contact for Iron Mountain:
Christian T. Potts, 617-535-8721
Public Relations Manager
christian.potts@ironmountain.com