Software-as-a-Service provider crafts contingency plans to better
protect subscribers
BOSTON--(BUSINESS WIRE)--
Acuity
Management Solutions, a leading provider of cloud-based legal
e-billing, matter management and analytics technology, has selected Iron
Mountain Incorporated® (NYSE:IRM) and NEC
Corporation of America (NEC) to protect its Software-as-a-Service
(SaaS) applications and client data using a unique escrow and hosting
solution. This solution answers a critical need for ensuring business
continuity and information protection.
Storage and information management company Iron Mountain, together with
NEC, engineered an agreement framework that allows both companies to
leverage their core competencies to create a complete SaaS protection
solution for Acuity’s subscribers.
The adapted technology business continuity service works with NEC’s
NBlock Infrastructure-as-a-Service to safeguard SaaS applications, as
well as the intellectual property that runs those applications, and the
associated customer data. This solution protects the subscribers of
Acuity’s SaaS applications in the event of problems with the SaaS
provider, significant outages, or other service issues. This enables
Acuity to build trust with its prospects and customers because the
solution addresses the risk objection head on, by giving the subscriber
a means to execute its contingency plan independently.
President and CEO of Acuity, Kelley Johnston, was a key architect in
developing this solution, which will be available to Acuity clients and
marketed as Acuity ProtectSM. “Acuity Protect allows our
clients to benefit from the best of both worlds – and marries the
affordability and scalability of our cloud-based solution with the risk
mitigation and security of traditional behind-the-firewall solutions.
Our clients and prospects deserve a comprehensive business continuity
and disaster recovery solution to ensure their data and intellectual
property are protected for the long haul, and Acuity Protect delivers,”
observed Johnston.
Iron Mountain is providing a business continuity arrangement that
secures the relationship among Acuity and its client, along with its
supplier, NEC, which hosts Acuity’s disaster recovery (DR) environment.
NEC has agreed to create a sub-environment available to Acuity’s
clients. Triggered by a defined set of parameters, NEC will make the
sub-environment available to Acuity’s client for a period of 90 days,
over which time, NEC and Acuity’s client will negotiate a longer 18-
to-24-month agreement for purposes of securing application continuity.
As part of the business continuity agreement, Iron Mountain will manage
the escrow account for NEC and Acuity’s customers containing all of the
know-how and proprietary information to make this plan work. Iron
Mountain and NEC will provide annual testing to ensure that the
failover, support and data recovery procedures work on behalf of Acuity.
All of NEC’s equipment is housed in Iron Mountain’s National Data
Center, a secure data center in the company’s underground facility in
Boyers, Pennsylvania.
Acuity’s vision is to make affordable, intuitive enterprise legal
management software available to legal teams of all sizes. Acuity’s
Johnston concludes, “Acuity Protect tackles the vestigial objections to
the Software-as-a-Service model and mitigates continuity and security
risks in a comprehensive, elegant package. Acuity Protect offers the
business continuity and redundancy previously only available with
traditional behind-the-firewall solutions. Delivering our service in the
cloud means we can offer a lower price point to our clients, enabling
them to reduce legal spend quickly and recognize ROI in year one.”
About NEC Corporation of America
NEC Corporation of America (NEC) is a leading technology integrator
providing solutions that improve the way people work and communicate.
NEC delivers integrated Solutions for Society that are aligned with our
customers' priorities to create new value for people, businesses and
society, with a special focus on safety, security and efficiency. We
deliver one of the industry's strongest and most innovative portfolios
of communications, analytics, security, biometrics and technology
solutions that unleash customers' productivity potential. Through these
solutions, NEC combines its best-in-class solutions and technology, and
leverages a robust partner ecosystem to solve today's most complex
business problems. NEC Corporation of America is a wholly-owned
subsidiary of NEC Corporation, a global technology leader with a
presence in 140 countries and $29.5 billion in revenues. For more
information, please visit www.necam.com.
About Iron Mountain
Iron Mountain Incorporated (NYSE: IRM) is a leading provider of storage
and information management services. The company’s real estate network
of over 67 million square feet across more than 1,000 facilities in 36
countries allows it to serve customers around the world. And its
solutions for records
management, data
management, document
management, and secure
shredding help organizations to lower storage costs, comply with
regulations, recover from disaster, and better use their information.
Founded in 1951, Iron Mountain stores and protects billions of
information assets, including business documents, backup tapes,
electronic files and medical data. Visit www.ironmountain.com
for more information.
Source: Iron Mountain